Predicting health inspection results from online restaurant reviews

نویسندگان

  • Samantha Wong
  • Hamid R. Chinaei
  • Frank Rudzicz
چکیده

Informatics around public health are increasingly shifting from the professional to the public spheres. In this work, we apply linguistic analytics to restaurant reviews, from Yelp, in order to automatically predict official health inspection reports. We consider two types of feature sets, i.e., keyword detection and topic model features, and use these in several classification methods. Our empirical analysis shows that these extracted features can predict public health inspection reports with over 90% accuracy using simple support vector machines.

برای دانلود رایگان متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

A for Effort? Using the Crowd to Identify Moral Hazard in NYC Restaurant Hygiene Inspections

From an upset stomach to a life-threatening foodborne illness, getting sick is all too common after eating in restaurants. While health inspection programs are designed to protect consumers, such inspections typically occur at wide intervals of time, allowing restaurant hygiene to remain unmonitored in the interim periods. Information provided in online reviews may be effectively used in these ...

متن کامل

Using Text Analysis to Target Government Inspections: Evidence from Restaurant Hygiene Inspections and Online Reviews

Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to dispatch inspectors, which in turn limits the number of inspections that can be performed. We argue that NLP can be used to impr...

متن کامل

Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews

This paper offers an approach for governments to harness the information contained in social media in order to make public inspections and disclosure more efficient. As a case study, we turn to restaurant hygiene inspections – which are done for restaurants throughout the United States and in most of the world and are a frequently cited example of public inspections and disclosure. We present t...

متن کامل

Supplementing Public Health Inspection via Social Media.

Foodborne illness is prevented by inspection and surveillance conducted by health departments across America. Appropriate restaurant behavior is enforced and monitored via public health inspections. However, surveillance coverage provided by state and local health departments is insufficient in preventing the rising number of foodborne illness outbreaks. To address this need for improved survei...

متن کامل

Restaurant Inspection Scores and Foodborne Disease

Restaurants in the United States are regularly inspected by health departments, but few data exist regarding the effect of restaurant inspections on food safety. We examined statewide inspection records from January 1993 through April 2000. Data were available from 167,574 restaurant inspections. From 1993 to 2000, mean scores rose steadily from 80.2 to 83.8. Mean inspection scores of individua...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

عنوان ژورنال:
  • CoRR

دوره abs/1603.05673  شماره 

صفحات  -

تاریخ انتشار 2016